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Terms and Conditions

Terms and Conditions

Effective Date: July 17, 2025

These Terms and Conditions (“Agreement”) govern your use of the website located at www.SurfSandStand.com (the “Site”) and any products or services provided by Surf Sand Stand LLC (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by this Agreement.

1. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with this Agreement. You must not use the Site in any way that could damage, disable, or impair our services or interfere with any other party's use of the Site.

2. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Surf Sand Stand LLC or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

3. Product Descriptions

We strive to provide accurate descriptions of our products, including the Surf Stand™. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, or error-free.

4. Purchases and Payments

All purchases made through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order at any time. Prices and availability of products are subject to change without notice.

5. Limitation of Liability

To the fullest extent permitted by law, Surf Sand Stand LLC shall not be liable for any damages arising out of or in connection with your use of the Site or our products. This includes, without limitation, direct, indirect, incidental, punitive, and consequential damages.

6. Indemnification

You agree to indemnify, defend, and hold harmless Surf Sand Stand LLC and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising from your use of the Site or violation of this Agreement.

7. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

8. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
Surf Sand Stand LLC
1532 Kimberly Woods Drive
El Cajon, California 92020
Email: Michael@SurfSandStand.com

Return and Refund Policy

Refund Policy

Surf Sand Stand LLC
Effective Date: July 17, 2025

⚠️ Please Note: We are not currently selling the Surf Sand Stand. Product launch coming soon. This Refund Policy is provided for informational purposes only and will become effective upon the first day of public sales.

1. No Refunds Until Official Launch

As Surf Sand Stand is not yet available for purchase, no transactions or refunds will be processed at this time. Upon our official launch, this policy will govern all refund and return matters.

2. Refund Eligibility (Post-Launch)

Once we begin sales, customers may request a refund if the following conditions are met:

  • The item is unused, in original condition, and returned within 30 days of delivery.
  • A proof of purchase (order number or receipt) must be provided.
  • Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.

3. Non-Refundable Items

The following are non-refundable once sold:

  • Used or visibly worn Surf Sand Stand units
  • Custom or limited-edition versions
  • Gift cards (if issued)
  • Shipping fees (except for damaged items)

4. Damaged or Defective Products

If your product arrives damaged or is defective, please notify us at Michael@SurfSandStand.com within 7 days of receipt. We will:

  • Provide a prepaid return label (if applicable)
  • Offer a full refund or replacement upon inspection

5. How to Request a Refund

To initiate a return or refund (after launch), please email us at:
Michael@SurfSandStand.com
Include your order number, a description of the issue, and supporting photos if applicable.

6. Refund Processing Time

Refunds will be processed within 5–7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method only.

7. Questions?

Please contact us with any refund-related questions or pre-sale inquiries:

Surf Sand Stand LLC
1532 Kimberly Woods Drive
El Cajon, California 92020
📧 Michael@SurfSandStand.com

Copyright © 2025 Surf Sand Stand - All Rights Reserved.

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